LETTER: Replace machines with ones that actually work
And it plans to do this after “re-educating” its passengers into using its ticket machines.
Before making any more fatuous and patronising comments like this, Southern’s managers could think about replacing their present ticket machines with versions that actually work: one of the two at Lewes very seldom does.
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Hide AdAnd then the managers could think about “re-educating” themselves into remembering what they are here for: not to maximise profits for their shareholders, but to provide a service for us, the people who have to use the service they so falteringly provide.
There are plenty of passengers who will happily re-educate you about what a proper rail service is. Yours isn’t.
Alex Kirby
Prince Edward’s Road, Lewes